Privacy Policy for Broadfield Inspections

Effective Date: 14/05/2024

 

Welcome to Broadfield Inspections! We understand and respect your concerns about the privacy of any personal information you provide to us. Our Privacy Policy outlines how we collect, use, and safeguard your information to offer you the best possible service.

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1. Information We Collect

Broadfield Inspections collects personal information as part of our vehicle inspection services. We may collect this information when you:​​

• Communicate with us via telephone, email, or in writing.

• Visit our website or our premises.

The types of information we collect include, but are not limited to, your name, mailing address, telephone numbers, and email address, as well as payment details like bank, and credit card information. We may also collect vehicle-specific information such as the odometer reading, registration number, model, make, VIN, and engine number.

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2. How We Use Personal Information

We collect personal information primarily to provide you with our inspection services. We also use this information for internal management and administrative purposes. This includes:

• Sending you account statements or reminders for vehicle inspections.

• Assisting in customer service and handling inquiries.

• Enhancing our service offerings and informing you of new services or changes.

Your information may also be used for direct marketing purposes to inform you of offers and services that may be of interest unless you opt out.

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3. Sharing of Personal Information

We do not share your personal information with third parties without your consent, except as required to provide you with our services, comply with the law, or protect our rights. For example, we may share information with mailing houses for sending statements or with debt collection agencies.

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4. Security of Your Information

Broadfield Inspections takes reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure. We ensure that only authorized personnel have access to your information and that they are aware of their privacy obligations.

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5. Accessing and Correcting Your Information

You have the right to access and correct the personal information that we hold about you. You can request access to your personal information by contacting us. If you find that the information we hold about you is incorrect, please notify us immediately so we can make the necessary changes.

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6. Erasure of Personal Information

You may request the erasure of your personal information from our records unless we need to retain it for legal, auditing, or internal risk management reasons.

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7. Questions and Complaints

If you have any questions or complaints about our Privacy Policy or how we handle your personal information, please contact us at broadfieldinspections@gmail.com. We aim to respond promptly and resolve any concerns you may have.